One Touch

Last updated: September 25, 2026

1. What We Sell

One Touch sells monthly software subscriptions to salon owners. There is no physical product and nothing is shipped. Access to paid features begins immediately after your payment is confirmed.

Plan	Price	Billing
Free	$0	No payment required
Pro	$49 / month	Recurring monthly
VIP	$99 / month	Recurring monthly
Terminal add-on	$19.99 / month per location	Recurring monthly

All prices are in US dollars (USD) and exclude any applicable taxes.

2. Billing

• Subscriptions are charged immediately on signup, then on the same day each month until cancelled.
• Payments are processed by Stripe. One Touch never sees or stores your full card details.
• Your receipt is emailed by Stripe after each successful payment.
• If a payment fails, we retry it. Access to paid features may pause until payment succeeds; your salon data is not deleted during this period.

3. Cancellation

You can cancel at any time, with no cancellation fee and no minimum contract term:

• Open your One Touch dashboard and choose Manage Billing.
• Cancel the subscription in the billing portal that opens.
• Your plan stays active until the end of the period you have already paid for, then drops to the Free plan.

Your salon listing, bookings, and customer records remain available on the Free plan. Paid-only features stop when the paid period ends.

4. Refunds & Returns

One Touch delivers software online and ships no physical product, so there is nothing to return. Subscription fees are charged in advance and are non-refundable for partial months; when you cancel you keep access for the remainder of the period you paid for rather than receiving a pro-rated refund.

We do refund billing errors — including duplicate charges, charges taken after you cancelled, and unauthorised charges. To request one, email support@1touchsalons.com within 30 days of the charge.

Our full Refund & Return Policy sets out every case we refund, what to include in your request, and how long the money takes to arrive. Where this summary and that page differ, the Refund & Return Policy governs.

5. Plan Changes

You can upgrade or downgrade at any time from Manage Billing. Stripe pro-rates the difference automatically: upgrades take effect immediately with a pro-rated charge, and downgrades take effect at the start of your next billing period.

6. Service Availability

One Touch is a hosted online service. We aim for continuous availability but do not guarantee uninterrupted access, and we may perform maintenance that briefly interrupts service. AI booking features are subject to the monthly allowances described in our Terms & Conditions.

7. Acceptable Use

Paid features are licensed to the salon that purchased them. Accounts found claiming salons they do not own, or using the platform to send unsolicited messages, may be suspended without refund. See our Terms & Conditions for the full list.

8. Contact

Questions about billing, cancellation, or refunds are handled by our support team at the address below. We respond to billing enquiries within 3 business days.