One Touch

Last updated: March 15, 2026

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the One Touch platform operated by One Touch Inc. ("Company," "we," "us," or "our"). By creating an account or using our Service, you agree to these Terms in full.

2. Description of Service

One Touch provides a salon and spa management platform including:

• Online business listing and booking pages for salon owners
• AI-powered pricing recommendations (Gold plan)
• Client relationship management tools (Gold plan)
• Appointment scheduling and management
• SMS notification services via Twilio
• Multi-location management (Gold plan)

3. Account Registration & Salon Claiming

To use One Touch, you must claim your salon listing by verifying ownership through either an activation code (from our postcard) or your state cosmetology license number.

• You must provide accurate and complete information
• You are responsible for maintaining the security of your account
• Only the licensed salon owner or authorized representative may claim a listing
• One Touch reserves the right to verify ownership claims

4. Free Plan

The Free plan is provided at no cost and includes basic listing, booking, and gallery features. One Touch reserves the right to modify or discontinue free features with reasonable notice. The Free plan does not include AI pricing, Shadow CRM, or multi-location features.

5. Gold Plan & Payments

The Gold plan is available at $299/month billed monthly. By subscribing:

• You authorize One Touch to charge your payment method monthly
• Payments are processed securely through Stripe
• You may cancel at any time — cancellation takes effect at the end of the billing period
• No refunds for partial months
• Prices may change with 30 days notice

6. SMS Terms

By providing your phone number, you consent to receive SMS messages from One Touch including appointment confirmations, booking reminders, and account alerts. Standard message and data rates apply. You may opt out at any time by replying STOP.

As a salon owner using One Touch, you agree to obtain proper consent from your clients before sending them SMS notifications through our platform.

7. User Content

You retain ownership of content you upload (photos, descriptions, service information). By uploading content, you grant One Touch a non-exclusive license to display and use that content to provide the Service. You represent that you have the right to upload all content and that it does not infringe any third-party rights.

8. AI Features & Data

One Touch uses AI to provide pricing recommendations and business insights. These recommendations are suggestions only — you are solely responsible for the pricing and business decisions you make. One Touch does not guarantee any specific revenue outcomes from using AI features.

9. Prohibited Uses

You may not use One Touch to:

• Claim a salon listing you do not own or are not authorized to manage
• Violate any applicable laws or regulations
• Transmit spam or unsolicited communications to clients
• Reverse engineer or attempt to extract our AI models or algorithms
• Use the Service for any purpose that competes with One Touch

10. Limitation of Liability

To the maximum extent permitted by law, One Touch shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 3 months preceding the claim.

11. Termination

Either party may terminate this agreement at any time. One Touch may suspend or terminate your account for violation of these Terms. Upon termination, your access to the Service will cease, but your data will be retained for 90 days before deletion.

12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Orange County, Florida.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify you of material changes via email or in-app notification.